ČEZ a.s.

How to become a customer

Do you want to charge your electric car in the ČEZ Group charging stations network? Become our Customer. To conclude the emobility service contract you can either come to one of our Customer centres or apply online.

1. Customer Centre

You can become our customer at one of the below mentioned Customer centres, where we will help you to complete all the necessary documents. You will get chip card immediately.

  • Prague
  • Customer Centre Prague

    Sokolovská 662 / 136b, Praha 8

    Mon 8.00 — 17.00
    Tue 8.00 — 16.00
    Wed 8.00 — 17.00
    Thu 8.00 — 16.00
    Fri 8.00 — 16.00
    More information
  • Pilsen
  • Pilsen

    Guldenerova 17, Plzeň

    Mon 8.00 — 17.00
    Tue 8.00 — 16.00
    Wed 8.00 — 17.00
    Thu 8.00 — 16.00
    Fri 8.00 — 16.00
    More information
  • Mladá Boleslav
  • Customer Centre Mladá Boleslav

    Zalužanská 1289 / 3, Mladá Boleslav

    Mon 8.00 — 17.00
    Tue 8.00 — 16.00
    Wed 8.00 — 17.00
    Thu 8.00 — 16.00
    Fri 8.00 — 16.00
    More information
  • Hradec Králové
  • Customer Centre Hradec Králové

    Riegrovo náměstí 1493, Hradec Králové

    Mon 8.00 — 17.00
    Tue 8.00 — 16.00
    Wed 8.00 — 17.00
    Thu 8.00 — 16.00
    Fri 8.00 — 16.00
    More information
  • Ostrava
  • Customer Centre Ostrava

    Nádražní 32, Ostrava

    Mon 8.00 — 17.00
    Tue 8.00 — 16.00
    Wed 8.00 — 17.00
    Thu 8.00 — 16.00
    Fri 8.00 — 16.00
    More information
  • Liberec
  • Customer Centre Liberec

    Mrštíkova 444, Ostrava

    Mon 8.00 — 17.00
    Tue 8.00 — 17.00
    Wed 8.00 — 17.00
    Thu 8.00 — 17.00
    Fri 8.00 — 16.00
    More information
  • ČEZ Point Liberec
  • ČEZ Point Liberec

    nám. Soukenné 669/2a, Liberec (OC FORUM)

    Mon 9.00 — 20.00
    Tue 9.00 — 20.00
    Wed 9.00 — 20.00
    Thu 9.00 — 20.00
    Fri 9.00 — 20.00
    Sa 9.00 — 20.00
    Su 9.00 — 20.00
    More information
  • ČEZ Point Hradec Králové
  • ČEZ Point Hradec Králové

    Brněnská 1825/23a, Hradec Králové (OC FUTURUM)

    Mon 9.00 — 21.00
    Tue 9.00 — 21.00
    Wed 9.00 — 21.00
    Thu 9.00 — 21.00
    Fri 9.00 — 21.00
    Sa 9.00 — 21.00
    Su 9.00 — 21.00
    More information

2. Apply online

1) Fill out the contract.

2) Print out the filled contract, sign and send it to our email address elektromobilita@cez.cz.

3) As soon as we receive the contract, you will get the chip card according to the way you have selected in the contract. In case you have chosen sending the chip card by post, please be aware it can take up to 10 working days.

4) Once you receive the chip card, it is already active and therefore you can start charging at any public charging station of the ČEZ Group. You will receive your invoice every 6 months.

Soubory ke stažení:

800 810 820

Customer phone line

  • We will solve any problem or question about electromobility.
  • When you want to report a problem with the charging station.

If you want to report a fault at ABB fast charging station, please contact us at cz-chargers@abb.com and please provide: time and place of fault, vehicle type, direct contact to the user. Thank you in advance for helping us to improve the quality of CEZ's charging stations!